Question 1

What if I don't receive the link to access my account?

Accepted Answer

The access link is sent automatically. Check spam, junk, or promotions. If you still can't find it, wait a few minutes and request a new link.

Question 2

My access link expired

Accepted Answer

For security, the magic link is valid for 10 minutes. After that, request a new link on the login screen.

Question 3

The login link doesn't work

Accepted Answer

The magic link may fail if it has expired, has already been used, or if the email does not match an active account. Request a new link and use the most recent one. If the issue persists, contact us with your registered email. Also check whether your provider or firewall is blocking messages from Plinfy.

Question 4

How long do you take to reply?

Accepted Answer

We reply to all messages within 48 hours (Monday to Friday, 10am–6pm). For urgent access or technical issues, check the FAQ — the answer is often there.

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Quick answers to common questions

Claim your domain and get your site live now

Talk to us

Quick answers to common questions

What should I do if I don't receive the link to access my account?

My access link expired

The login link doesn't work

How long do you take to respond?

Claim your domain and get your site live now